Unable to Connect to Server (Chrome)

Modified on Sun, 26 Jul at 7:17 PM

Quick reference guide on how to clear cookies and site data for the Site360 portal, to help resolve "unable to connect to server" errors.

Clearing Cookies and Site Data

1

Click View site information.

View site information
2

Click Cookies and site data.

Cookies and site data
3

Click Manage on-device site data.

Manage on-device site data
4

Click on all the bin icons.

Bin icons to delete site data
5

Once complete, click Done.

Done button
6

Click Reload.

Reload button
!

Alert: This will log you out. Just sign back in and this will resolve the "unable to connect to server" issue.

Still need a hand?

Reach out to the Site360 Support team and we'll get you sorted.

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