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            Unable to Connect to Server (Edge)

            Modified on Sun, 26 Jul at 7:29 PM

            Quick reference guide on how to clear cookies and site data for the Site360 portal, to help resolve connection errors.

            Clearing Cookies and Site Data

            1

            Click on the padlock.

            Padlock icon in address bar
            2

            Click on Cookies and Site Data.

            Cookies and Site Data option
            3

            Click Cookies.

            Cookies option
            4

            Click the first option.

            First option in list
            5

            Click Remove for all of them.

            Remove button for cookies
            6

            Once all are removed, click Done.

            Done button
            7

            Click Refresh.

            Refresh button
            8

            Log back in.

            Log back in

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            Reach out to the Site360 Support team and we'll get you sorted.

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